Industry
BPO and call centre staffing
Voice, chat and QA agents ready for volume spikes and new processes.
Request ManpowerRoles we staff
- Voice agents
- Non-voice and chat agents
- Quality analysts
- Team leaders
How it works
- Share requirement
- We shortlist verified profiles
- Deploy and we manage payroll
FAQ
- Do you support voice and non-voice?
- Both — plus bilingual agents where you specify languages.
- How do you ensure quality?
- We shortlist against your scorecard and can staff dedicated QA.
- What about attrition?
- We keep a bench and replace within agreed SLAs.
- Can staff work from your floor?
- Yes — onsite, hybrid or WFH per your process.